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Q186343: XCLN: Location of Attachments Shifted When Message Forwarded

Article: Q186343
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0; :8.0,8.01,8.02,8.03
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 24-APR-2000

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The information in this article applies to:

- Microsoft Exchange Windows 3.x client, version 5.0 
- Microsoft Exchange Windows 95/98 client, version 5.0 
- Microsoft Exchange Windows NT client, version 5.0 
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
- Microsoft Outlook 98 
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SYMPTOMS
========

When you attach files vertically in a message body, send the message to
yourself, and then forward the message again to yourself, the location of the
attachments is shifted in the forwarded message. This happens only in the
double-byte character set (DBCS) client.

CAUSE
=====

The problem is caused by a MAPI failure to add the current message body position
to the new offset.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the products listed above. This
problem was first corrected in Exchange Server 5.5 Service Pack 2.



Additional query words: 8.5

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Keywords          : exc55sp2fix 
Technology        : kbOutlookSearch kbExchangeSearch kbExchange500 kbExchangeClientSearch kbZNotKeyword kbOutlook97 kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803 kbExchange500NT kbExchange500Win95
Version           : WINDOWS:5.0; :8.0,8.01,8.02,8.03
Issue type        : kbbug
Solution Type     : kbfix

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