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Q186235: XFOR: NDR and Event 142 Sending to Lotus cc:Mail Recipient

Article: Q186235
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 11-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you send a message to a Lotus cc:Mail recipient after installing the
Microsoft Exchange Connector for Lotus cc:Mail, you may receive a non- delivery
report (NDR) and an event similar to the following may appear in the event log:

  Event: 142
  Source: MSExchangeMTA
  Description: The MTA was unable to route to recipient <recipient>. The
  message (MTS-ID): <message>, recipient: <recipient>, recipient number
  <n>. Check the routing table for a possible incorrect routing
  configuration. [MTA DISP:ROUTER 10 119] (12)

CAUSE
=====

This problem can occur when the Address Space tab in the properties for the
connector is not configured properly. By default, the Address Space tab does not
contain any entries. You must manually add the appropriate entries for the
connector to function properly.

WORKAROUND
==========

To resolve this problem, follow these steps:

1. In the Exchange Administrator program, select the appropriate Exchange
  Connector for Lotus cc:Mail, and then click Properties on the File menu.

2. Click the Address Space tab and then verify that an entry exists for the
  address * (asterisk). The entry should look similar to the following:

     Type     Address   Cost
     -----------------------
     CCMAIL   *         1

3. In the Exchange Administrator program, select the Site Addressing object, and
  then click Properties on the File menu.

4. Click the Routing tab, and then click Recalculate Routing.

5. Attempt to send a message to the cc:Mail recipient again.

======================================================================
Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbprb

=============================================================================

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