Q186223: OL97: Formatting Toolbar on the View Menu is Unavailable

Article: Q186223
Product(s): Microsoft Exchange
Version(s): MACINTOSH:8.0
Operating System(s): 
Keyword(s): 
Last Modified: 25-MAR-2000

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The information in this article applies to:

- Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 
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SYMPTOMS
========

When you compose a new message using Microsoft Outlook for Macintosh, on the
View menu, the Formatting Toolbar command appears dimmed.

CAUSE
=====

Outlook for Power Macintosh, which ships with Microsoft Exchange Server version
5.5, disables this feature when running on the Macintosh Operating System (OS)
8.0 or higher.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Outlook for Macintosh,
Exchange Server Edition, version 8.0.

MORE INFORMATION
================

These problems occur due to a change made in Macintosh OS 8.0, not Microsoft
Exchange Server or Outlook. Microsoft is working closely with Apple to resolve
these issues and will post more information here in the Microsoft Knowledge Base
as it becomes available.

REFERENCES
==========

For more information on the operating system requirements and features of
Outlook for Macintosh, please see the following article in the Microsoft
Knowledge Base:

  Q178124 XCLN: Microsoft Outlook for Macintosh and Windows 3.1x

For more information about other known issues with Microsoft Exchange Server and
Macintosh OS 8.0, see the following articles in the Microsoft Knowledge Base:

  Q173124 XCLN: Exchange Macintosh Client Hangs When Using Shift+F10

  Q172900 XCLN: Macintosh Client Hangs After Message Color is Changed

Additional query words: Mac gray grayed grey missing

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbOutlookMacSearch kbOutlook800Mac
Version           : MACINTOSH:8.0
Issue type        : kbbug
Solution Type     : kbpending

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