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Q186161: Zone: How to Remove and Reinstall the Zone Software

Article: Q186161
Product(s): Microsoft Home Games
Version(s): 
Operating System(s): 
Keyword(s): kbsetup igz kbimukbfaq
Last Modified: 30-MAY-2002

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The information in this article applies to:

- Microsoft Zone.com 
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SUMMARY
=======

This article describes how to manually remove and reinstall the MSN Gaming Zone
software.

MORE INFORMATION
================

To remove and reinstall Zone.com software manually, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, click Zone.com, and then click Add/Remove.

4. Follow the instructions on the screen to remove Microsoft MSN Gaming Zone.

5. Remove Zone.com Heartbeat ActiveX control or plug-in.

For additional information about how to do this, click the article number below
to view the article in the Microsoft Knowledge Base:

  Q225041 Zone: How to Remove the Heartbeat ActiveX Control

6. Empty the Temporary Internet Files folder.

7. Visit the following Zone.com Web site to reinstall the Zone software:

  http://zone.msn.com/services/install.asp

Additional query words: msngz igz msgame

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Keywords          : kbsetup igz kbimu kbfaq
Technology        : kbGamesSearch kbMSNSearch kbZone
Version           : :
Issue type        : kbhowto

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