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Q186053: Removing DLS Removes Application Event Log Registry Keys

Article: Q186053
Product(s): Microsoft SNA Server
Version(s): WINDOWS:2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3
Operating System(s): 
Keyword(s): kbbuglist
Last Modified: 12-APR-2001

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The information in this article applies to:

- Microsoft SNA Server, versions 2.11 SP1, 2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3 
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SYMPTOMS
========

When you remove a Distributed Link Service from a computer running SNA Server
2.11 SP1 or SP2, or you remove a Distributed Link Service from a computer
running SNA Server 3.0 (SP1, SP2, or SP3) that had been upgraded from 2.11 SP1
or SP2, the following registry key will have all its subkeys removed except for
Network Control Panel:

  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\EventLog
  \Application

CAUSE
=====

The SNA Server 2.11 Distributed Link Service .inf file, Snaremls.inf,
inadvertantly removes the entire Application Event Log Registry Key when a
Distributed Link Service is uninstalled.

STATUS
======

Microsoft has confirmed this to be a problem in SNA Server versions 2.11 SP1,
2.11 SP2, 3.0, 3.0 SP1, 3.0 SP2, and 3.0 SP3.


A supported fix is now available, but has not been fully regression- tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.


MORE INFORMATION
================

This problem does not occur if a Distributed Link Service for SNA Server 3.0
(all SPs) is installed on a server that has not been upgraded from SNA Server
2.11.

Additional query words: snadls snasetup

======================================================================
Keywords          :  kbbuglist
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ211SP1 kbSNAServ211SP2 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ300SP2
Version           : WINDOWS:2.11 SP1,2.11 SP2,3.0,3.0 SP1,3.0 SP2,3.0 SP3
Issue type        : kbbug
Solution Type     : kbfix

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