KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q186024: MTM2: Trucks Are Black and Black Boxes Surround Scenery Objects

Article: Q186024
Product(s): Microsoft Home Games
Version(s): WINDOWS:2.0
Operating System(s): 
Keyword(s): kb3rdparty kbdisplay kbimu msgame mtm2kbfaq
Last Modified: 12-JUN-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Monster Truck Madness 2, version 2.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you play Monster Truck Madness 2, the trucks may be black and scenery
objects may be surrounded by black boxes.

CAUSE
=====

This behavior can occur if 3D hardware acceleration is enabled and the video
driver installed in the computer is out of date or cannot correctly map the
game's shadow and texture display features.

This issue has been reported with the following display adapters:

- Matrox Millennium II
- STB Nitro 3D
- Diamond Stealth 2000


RESOLUTION
==========

To resolve this issue, contact your hardware manufacturer to inquire if an
updated video driver is available.

For information about how to contact your hardware manufacturer, please see the
following articles in the Microsoft Knowledge Base:

  Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

  Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

  Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z


To determine the manufacturer and model of the display adapter installed in the
computer, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. On the Device Manager tab, click View Devices By Type.

4. Double-click Display Adapters to expand the branch.

5. Note the manufacturer and model of the display adapter listed in the Display
  Adapters branch.

MORE INFORMATION
================

The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.

Additional query words: msgame mtm2 blackscreen card dark square hole

======================================================================
Keywords          : kb3rdparty kbdisplay kbimu msgame mtm2 kbfaq
Technology        : kbGamesSearch kbMonsterTMSearch kbMonsterTM2
Version           : WINDOWS:2.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.