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Q185855: WD97: Graphic Is Black Box When You Open Mac Document in Word 97

Article: Q185855
Product(s): Word 97 for Windows
Version(s): Service Release 1 (SR-1)
Operating System(s): 
Keyword(s): kbdta word97
Last Modified: 23-DEC-1999

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The information in this article applies to:

- Microsoft Word 97 for Windows, version Service Release 1 (SR-1) 
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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
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SYMPTOMS
========

In Word 97 SR-1, when you open a Microsoft Word 98 Macintosh Edition file
containing a graphic, the graphic may be displayed and printed as a black box.

CAUSE
=====

This appears to be a rare problem occurring only if some special formatting
[magic pen mode (23)] is included in the graphic.

Additionally, this problem can also be recreated if a graphic is created in
PowerPoint with the drawing tools and pasted into Word as a "picture."

WORKAROUND
==========

Use one of the following methods to change the graphic from a black box to a
correctly displayed graphic:

Method 1
--------

Double-click the graphic to open the picture editor, make a small change, and
then close the editor. This causes the graphic to be redrawn.

Method 2
--------

1. In Word98 Macintosh Edition - double click on the graphic and say 'yes' to
  converting from PostScript to a Word Object.

2. On the Edit menu, click Paste Special and select as a drawing object instead
  of a picture.

Additional query words: render re-rendered drawing screen display box garbage garbled square dark

======================================================================
Keywords          : kbdta word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2 kbWord97SR1
Version           : :Service Release 1 (SR-1)
Issue type        : kbbug
Solution Type     : kbpending

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