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Q185499: XADM: Inbox Rule to Forward w/ Leave Intact Rewrites P2 Headers

Article: Q185499
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0 5.5
Operating System(s): 
Keyword(s): 
Last Modified: 11-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When a message is forwarded using the Inbox Assistant and the method selected
under the Edit Rule menu is Leave Message Intact, the content of the message is
forwarded, but the P2 headers are rewritten. After the P2 headers are rewritten,
they contain only the address list specified in the Inbox Assistant rule. The
contents of the message are complete, and the headers are placed in the body of
the message. Any action taken on the message after delivery acts on the new
headers, and the addresses in the original P2 are listed in the message but not
available for use by the receiving mailbox.

For example, MailboxA sends a message to MailboxB, which has a rule to forward
all messages to MailboxC. MailboxC then replies to the message, which is sent to
MailboxB, not to MailboxA.

CAUSE
=====

The P2 headers are rewritten by design when you use the Forward action of the
Inbox Assistant.

WORKAROUND
==========

The Alternate Recipient Delivery option in the Exchange Administrator program
forwards the message without rewriting the P2 headers.

To enable this option, do the following:

1. Using Microsoft Exchange Administrator, select the user's mailbox.

2. On the File menu, select Properties.

3. Click the Delivery Options tab.

4. On the Alternative Recipient section of the dialog box, click the Modify
  button.

5. Select a recipient to get a copy of all messages. You can also indicate that
  a copy of each message is to be retained.

6. Click OK.

STATUS
======

Microsoft has confirmed this is by design for Microsoft Exchange. Contact
Microsoft Technical Support for more information.


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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.0 5.5
Issue type        : kbprb

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