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Q185309: WD97: Fatal Exception Connecting to a Novell Drive in Word

Article: Q185309
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbdta
Last Modified: 06-DEC-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows, used with:
   - the operating system: Microsoft Windows 95 
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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
*********************************************************************


SYMPTOMS
========

In Microsoft Word when you click Open on the File menu and click a drive in the
Look-In list that has been mapped to a Novell server under Microsoft Windows 95
you may receive the following error:

  Fatal Exception 06 Has occurred at: 17E7:<Address>

CAUSE
=====

You are using the real-mode Ipxodi.com network client under Microsoft Windows 95
and the Config.sys file has the "files =" line set to less than 60.

WORKAROUND
==========

To prevent this error from occurring, set the "files =" line equal to at least
60 in the Config.sys file. To do this, follow these steps:

1. Close all programs.

2. Click Start and then Run.

3. In the Open box, type sysedit and click OK.

4. Click Config.sys.

5. Look for a line that reads FILES=. If it is less than 60, change it to 60.

6. Save the Config.sys file and then close the System Configuration Editor.

7. Restart Windows.

MORE INFORMATION
================

For additional information network system requirements for the Config.sys file,
please see the following article in the Microsoft Knowledge Base:

  Q109501 NETWORKS.WRI from Windows for Workgroups 3.11 (Part 2 of 4)


Additional query words: word97

======================================================================
Keywords          : kbdta 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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