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Q185039: XWEB: Deleting Email Address in OWA Contacts Generates Error

Article: Q185039
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 15-DEC-2000

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The information in this article applies to:

- Microsoft Exchange, version 5.0 
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SYMPTOMS
========

If you attempt to delete the e-mail address of a saved Personal Contact in
Outlook Web Access, you may receive the following error message:

  You must have an e-mail display name associated with the e-mail address.

This will also occur if you attempt to erase an existing e-mail address and leave
it blank.

WORKAROUND
==========

To workaround this problem:

1. First, click the Edit E-mail icon next to the e-mail address field on the
  General properties page of your saved Contact

2. A Java script prompt appears. If an e-mail address appears, either select and
  delete the address, or simply backspace over the address.

3. Finally, press the spacebar once at the beginning of the e-mail address field
  to register an entry in the blank e-mail field.

STATUS
======

Microsoft has confirmed this to be a problem in Outlook Web Access, Exchange 5.5
SP 1.

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Keywords          :  
Technology        : kbZNotKeyword6 kbExchangeSearch kbExchange500 kbExchangeClientSearch kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbprb

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