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Q184691: MSN Err Msg: Urlmon.dll Is Missing

Article: Q184691
Product(s): The Microsoft Network
Version(s): 2.5,2.6,4.0,4.01,4.01 Service Pack 1,5,5.0,5.1,5.5
Operating System(s): 
Keyword(s): kberrmsg kbsetup kbmsn
Last Modified: 20-JUL-2001

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The information in this article applies to:

- The Microsoft Network versions 2.5, 2.6, 5.0, 5.1 
- Microsoft Internet Explorer versions 4.0, 4.01, 4.01 Service Pack 1 for Windows 95 
- Microsoft Internet Explorer versions 5, 5.5 for Windows 98 
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SYMPTOMS
========

When you attempt to connect to MSN, The Microsoft Network, you may receive the
following error message:

  Urlmon.dll is missing

CAUSE
=====

This can occur if the Internet Explorer installation did not successfully
complete during MSN Setup, or if the Urlmon.dll file was removed when Netscape
Navigator was removed. Urlmon.dll is a shared file that is deleted when some
Netscape Navigator versions are removed.

RESOLUTION
==========

To resolve this issue, reinstall Internet Explorer.

Download the latest Internet Explorer software from
<A0><A0><A0><A0>http://www.microsoft.com/windows/ie/

-or-

Reinstall Internet Explorer from the MSN CD-ROM

1. Insert the MSN CD-ROM into the CD-ROM drive and simultaneously press and hold
  down the SHIFT key to prevent the MSN Setup program from starting
  automatically.

2. Double-click My Computer on the desktop.

3. Right-click the MSN (CD-ROM drive) icon, and then click Explore.

4. Double-click the Ie folder (or IeX X=number).

5. Double-click the IeXsetup.exe file (X=number) and follow the instructions on
  the screen to reinstall Internet Explorer.

6. Restart the computer.

Additional query words: 4.0 msnet msnetwork microsoft-net m.s.n.

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Keywords          : kberrmsg kbsetup kbmsn 
Technology        : kbIEsearch kbMSNSearch kbIE95Search kbIE500Search kbZNotKeyword3 kbIE98Search kbIE400Win95 kbIE401Win95 kbIE401Win95SP1 kbIE500Win98 kbIE550Win98 kbMSN510 kbMSN500 kbMSN260 kbMSN250 kbIE550Search
Version           : :2.5,2.6,4.0,4.01,4.01 Service Pack 1,5,5.0,5.1,5.5
Issue type        : kbprb

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