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Q184524: XFOR: cc:Mail Connector Sends Messages Twice Under Load

Article: Q184524
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0 5.5
Operating System(s): 
Keyword(s): kbusage exc55sp2fix
Last Modified: 10-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

The Microsoft Exchange Connector for Lotus cc:Mail may send duplicate copies of
a message from Exchange to cc:Mail during the transmission. The problem depends
on timing and generates duplicates of a few messages just after the connector
begins processing the queue.


CAUSE
=====

The connector uses multiple threads to check notification messages for items to
be added to the queue. There is a small possibility of two threads accessing the
same notification and adding the message to the queue.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Exchange Server 5.0
-------------------

Microsoft has confirmed this to be a problem in Exchange Server versions 5.0.


A supported fix is now available, but has not been fully regression-tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.


Microsoft has confirmed this to be a problem in Exchange Server versions 5.5.
This problem was first corrected in Exchange Server 5.5 Service Pack 2.


Additional query words: duplicated twice extra ccmail gateway

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Keywords          : kbusage exc55sp2fix 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.0 5.5
Issue type        : kbbug
Solution Type     : kbfix

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