Q184333: XADM: Message Class Changed during Forward from Public Folder

Article: Q184333
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0,5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 20-MAY-2002

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

A public folder is set up with a Folder Assistant rule that specifies that mail
be forwarded (with the "Leave message intact" method) to another mailbox or
folder. A post with a message class of IPM.Post or IPM.Post.<Custom Name>
(where <Custom Name> is a user-defined form name), is changed to IPM.Note
when received. This causes the standard message form to be displayed for the
message, instead of the Post form (or custom Post form).

CAUSE
=====

A logic error changes the message class for messages that are forwarded with the
"Leave message intact" method.


RESOLUTION
==========

Exchange Server 5.0
-------------------

A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression-tested and should be applied only to systems
experiencing this specific problem. If you are not severely affected by this
specific problem, Microsoft recommends that you wait for the next Microsoft
Exchange Server version 5.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:

  http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or
later:

  Component: Information Store

  File Name    Version
  ------------------------
  Store.exe    5.0.1461.30
  Mdbmsg.dll   5.0.1461.30

This fix has been posted to the following Internet location:

  ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/


Exchange Server 5.5
-------------------

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Information Store

  File Name    Version
  -----------------------
  Store.exe    5.5.2428.0
  Mdbmsg.dll   5.5.2428.0

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5. This problem was first corrected in Exchange Server 5.5
Service Pack 2.


Additional query words: Design Outlook Forms Publish POST

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Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.0,5.5
Issue type        : kbbug
Solution Type     : kbfix

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