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Q183772: XCLN: Unable To Connect To Server With Underscore in Name Using

Article: Q183772
Product(s): Microsoft Exchange
Version(s): MACINTOSH:4.0,5.0,8.0
Operating System(s): 
Keyword(s): 
Last Modified: 08-APR-1999

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The information in this article applies to:

- Microsoft Exchange Macintosh client, versions 4.0, 5.0 
- Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0 
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SYMPTOMS
========

When you attempt to connect to a computer running Microsoft Exchange Server
version 5.x using the Microsoft Exchange or Outlook client for Macintosh
configured with Mac TCP/IP version 2.06, the following error appears if the
Exchange Server name contains an underscore:

  Microsoft Exchange could not be started. Network problems are preventing
  connections to Microsoft Exchange Server computer. Contact your system
  administrator if this condition persists.

CAUSE
=====

Per article number 16922, "MacTCP 2.0.6: Invalid Domain Name, Syntax Error," in
Apple's Technical Information Library (TIL) this is a known issue when using Mac
TCP/Ip 2.06. For more information concerning specific troubleshooting, see the
TIL at www.apple.com.

WORKAROUND
==========

Installation of Open Transport version 1.1.1 or higher resolves this issue.

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Keywords          :  
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbOutlookMacSearch kbExchange500Mac kbExchange400Mac kbOutlook800Mac
Version           : MACINTOSH:4.0,5.0,8.0
Hardware          : MAC
Issue type        : kbprb

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