KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q183530: XCLN: How Exchange Macintosh Client Calls the Internet Browser

Article: Q183530
Product(s): Microsoft Exchange
Version(s): MACINTOSH: 4.0,5.0
Operating System(s): 
Keyword(s): 
Last Modified: 07-APR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Macintosh client, versions 4.0, 5.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When attempting to start an Internet browser from the Microsoft Exchange
MacIntosh client by selecting a URL from within a mail message, it is possible
that the Internet browser will not start.

One possible cause is that two Internet browsers have been installed. The
Exchange Macintosh Client will attempt to use the first Internet browser
installed.

RESOLUTION
==========

To resolve this issue:

1. Remove all Internet browsers installed on the Macintosh.

2. Reinstall the Internet browser you prefer to use.

3. Reinstall the Microsoft Exchange Macintosh Client.

MORE INFORMATION
================

To view which Internet browser the client is trying to access:

1. Back up the Exchange Preferences file located in the System
  Folder/Preferences directory. This is a precautionary step in case the
  preferences are corrupted or changed while using ResEdit.

2. Start ResEdit.

3. Within ResEdit, open the Exchange Preferences file.

4. Double-click on the file STR#.

5. Double-click on Options.

6. For Microsoft Internet Explorer, line 2 should read Browser=:MSIE:APPL.

Additional query words: Link Browser Netscape Internet Explorer HTML HTTP hyperlink

======================================================================
Keywords          :  
Technology        : kbHWMAC kbOSMAC kbExchangeSearch kbExchangeClientSearch kbExchange500Mac kbExchange400Mac
Version           : MACINTOSH: 4.0,5.0
Issue type        : kbhowto

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.