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Q183517: XCLN: Unable to Display Outlook Calendar After Move Mailbox

Article: Q183517
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0,5.5; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 24-APR-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
- Microsoft Exchange Macintosh client, versions 4.0, 5.0, 5.5 
- Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 
- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03 
- Microsoft Outlook 98 
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SYMPTOMS
========

When you use an Exchange or Outlook client to view another user's server- based
folders, you may not be able to access the Outlook Calendar folder. You may
receive the following error message:

  Unable to display the folder. Outlook could not start because a location
  to send and receive mail could not be found. To add a location, such as
  a personal folder file, double-click the Mail icon in Windows Control
  Panel.

In addition, delegate features may not work or may fail intermittently.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article. This problem was first corrected in Exchange
Server 5.5 Service Pack 2.


MORE INFORMATION
================

This condition may exist after moving user mailboxes from one server in the site
to another using move mailbox. This condition will occur even when the client
permissions are correct. The above problem can also be seen without using
MoveUser. In order to apply this fix, each client computer experiencing the
above problem needs the updated Emsmdb32.dll file.

Additional query words: calender outlook 8.5

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Keywords          : exc55sp2fix 
Technology        : kbHWMAC kbOSMAC kbOutlookSearch kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbOutlook97 kbZNotKeyword2 kbOutlook97Search kbOutlook98Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803 kbExchange500Mac kbExchange400Mac kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95
Version           : WINDOWS:4.0,5.0,5.5; winnt:4.0,5.0,5.5; :8.0,8.01,8.02,8.03
Issue type        : kbbug
Solution Type     : kbfix

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