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Q183415: XFOR: NNTP JIS Message Converted to SJIS, Displayed Incorrectly

Article: Q183415
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): kbusage
Last Modified: 08-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5, Japanese version 
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SYMPTOMS
========

If you compose a message using a double-byte character set (DBCS) and then post
the message to a public folder that is configured as a newsgroup with a default
character set of JIS, the message may be converted to SJIS when you open it in
an e-mail client. As a result, the message is displayed incorrectly. This
problem only occurs if you post the message in Multipurpose Internet Mail
Extensions (MIME) plain text format, instead of encoding it using UUENCODE.

CAUSE
=====

This problem can occur for the following reasons:

- If the message contains a Request for Comments (RFC) 1522 header, the
  character set for which the newsgroup is configured is ignored.

- If the character set for which the newsgroup is configured is used, the
  Internet codepage may be set incorrectly. The Internet codepage may be set to
  the Microsoft Exchange Server codepage instead of the Windows codepage.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Japanese
Server version 5.5. This problem has been corrected in the latest U.S. Service
Pack for Microsoft Exchange Server version 5.5. For information about obtaining
the Service Pack, query on the following word in the Microsoft Knowledge Base
(without the spaces):

  S E R V P A C K


MORE INFORMATION
================

For information about a similar problem that occurs when you retrieve messages
using a post office protocol version 3 (POP3) e-mail client, please see the
following article in the Microsoft Knowledge Base:

  Q179152 XFOR: Mail Retrieved w/ POP3 Client Shows in SJIS Not JIS

Additional query words: network news transport protocol

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Keywords          : kbusage 
Technology        : kbHLangJapanese kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbfix

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