KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q183398: SMSINST: Duplicate SMS IDs Exist After a Package Is Deployed

Article: Q183398
Product(s): Microsoft Systems Management Server
Version(s): WINDOWS:1.0; winnt:1.2
Operating System(s): 
Keyword(s): smsinst
Last Modified: 02-SEP-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
- Microsoft Systems Management Server Installer version 1.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

After a package is created with Systems Management Server Installer and deployed
to clients, duplicate SMS IDs appear in the database. The client was correctly
configured (with a unique SMS ID) before the package was deployed.

CAUSE
=====

If a repackage occurs on a reference computer, that has the Systems Management
Server client software installed and the SMS_INVENTORY_AGENT runs during the
repackage phase, Sms.ini is updated by the SMS_INVENTORY_AGENT and the repackage
process detects a change in Sms.ini file. The Sms.ini file is then inserted into
the compile script and is subsequently distributed to the clients receiving the
job.

The \Ms\Sms\Logs directory will also have updated files which are detected.

WORKAROUND
==========

1. Do not install the Systems Management Server client on the reference
  computer.

2. Manually remove the Sms.ini file entry from the destination computer after
  the second phase of the repackage. To remove the Sms.ini file, perform the
  following steps:

  a. In the Application Files dialog box, click the Files tab.

  b. Under Destination Computer, select the Application folder.

  c. Select Sms.ini and click the Delete File button.

MORE INFORMATION
================

If the package is actually deployed to clients, they will all obtain the same
SMS ID. Each client should be uninstalled (<Logon.srv>\Deinstal.bat) and
their Sms.ini files removed before reinstalling the client software.

STATUS
======

This behavior is by design.

Additional query words: prodsms sms uninstall uninstalled remove removed deinstall deinstalled

======================================================================
Keywords          : smsinst 
Technology        : kbSMSSearch kbSMS120 kbSMSI100
Version           : WINDOWS:1.0; winnt:1.2
Issue type        : kbbug
Solution Type     : kbnofix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1986-2002.