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Q183205: XADM: Cannot View Connector Properties If Permissions Incorrect

Article: Q183205
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 05-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0., 5.5 
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SYMPTOMS
========

If you attempt to view the properties for an Internet Mail Connector (IMC) in
the Microsoft Exchange Administrator program, an error message similar to the
following may be displayed:

  Extension "SMTP" could not be loaded. The specified module could not be
  found.

If you attempt to view the properties for a Microsoft Mail Connector, an error
message similar to the following may be displayed:

  Extension "MS" could not be loaded. The specified module could not be
  found.

If you attempt to view the properties for a Schedule+ Free/Busy Connector, an
error message similar to the following may be displayed:

  Extension "MSFB" could not be loaded. The specified module could not be
  found.

CAUSE
=====

These problems can occur when the Exchsrvr\Add-ins folder is not shared, or the
correct permissions have not been assigned to the share.

WORKAROUND
==========

To work around this problem, verify that the Exchsrvr\Add-ins folder is shared
and that the following permissions have been assigned to the share:

  Name                       Type of Access
  -----------------------------------------
  User account used to
   install Exchange Server   Full Control
  Exchange service account   Full Control
  Everyone                   Read

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange550 kbExchange400 kbZNotKeyword2
Version           : WINDOWS:4.0
Issue type        : kbprb

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