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Q183203: Print Queue Backs Up When Connected to NetWare Server via LPR

Article: Q183203
Product(s): Microsoft Windows NT
Version(s): WinNT:3.51,4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server versions 3.51, 4.0 
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SYMPTOMS
========

Your Windows NT Print Server may back up or not complete print jobs when it is
configured to send print jobs to a Novell NetWare Server through line printer
remote (LPR).

CAUSE
=====

The Novell NetWare server may be resetting the Transmission Control Protocol
(TCP) ports.

RESOLUTION
==========

To resolve this issue you will need to contact Novell technical support.

For information about how to contact Novell, query in the Knowledge Base for one
of the following articles:

  ARTICLE-ID: Q65416
  TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

  ARTICLE-ID: Q60781
  TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

  ARTICLE-ID: Q60782
  TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z


STATUS
======

Novell NetWare is manufactured by Novell, a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this products' performance or
reliability.

MORE INFORMATION
================

In high volume print environments, more then ten print jobs may queue up in the
print spooler at the same time. Per RFC 1179, each one of these jobs opens a TCP
session with the receiving line printer daemon (LPD) server. Although multiple
sessions are expected behavior, when the Novell NetWare server sees that more
than ten sessions are trying to setup from the same source address it
incorrectly thinks it is under a SYN attack. To defend itself from this, it
resets all connections from the source IP address.

Additional query words: printing hang hanging stop stick

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search
Version           : WinNT:3.51,4.0
Hardware          : ALPHA x86
Issue type        : kbprb

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