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Q183108: WD97: Err Msg: "Setup Could Not Open the File: Ie4setup.exe"

Article: Q183108
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbsetup kbdta word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
- Microsoft Office 97 Small Business Edition for Windows, version 2.0 
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SYMPTOMS
========

When you install Microsoft Word 97 as an Administrative setup (by running Setup
/a) to a network server, the following error message will occur:

  Setup could not open the file: <drive>:\<path>\Word\Ie4setup.exe

NOTE: This problem only occurs when you perform an Administrative setup of Word
97 that ships with Microsoft Office 97 Small Business Edition version 2.0.

WORKAROUND
==========

When you receive the error message, click Ignore. The Administrative setup
should continue with no further errors.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

Additional query words: sbe sbe2

======================================================================
Keywords          : kbsetup kbdta word97 
Technology        : kbWordSearch kbOfficeSearch kbWord97 kbWord97Search kbZNotKeyword2 kbOffice97Search
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbpending

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