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Q182934: WD97: Not Enough Memory or Disk Space Saving File (Windows NT)

Article: Q182934
Product(s): Word 97 for Windows
Version(s): 
Operating System(s): 
Keyword(s): kbdta
Last Modified: 19-APR-2001

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The information in this article applies to:

- Microsoft Word 97 for Windows, used with:
   - the operating system: Microsoft Windows NT 
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SYMPTOMS
========

When you save a document in Word in a local folder or to a shared folder on an
NT 4.0 server, you may receive the following error message:

  There is not enough memory or disk space to complete the operation.

CAUSE
=====

This problem can occur when IBM AntiVirus for Windows NT is installed after the
installation of the Microsoft Office 97 SR-1 Enterprise Update.

RESOLUTION
==========

To resolve this problem, install IBM AntiVirus for Windows NT before installing
Microsoft Office 97 SR-1 Enterprise Update on the workstation.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.

MORE INFORMATION
================

For additional information about virus protection software available from
third-party vendors, click the article number below to view the article in the
Microsoft Knowledge Base:

  Q49500 List of Antivirus Software Vendors


Additional query words:

======================================================================
Keywords          : kbdta 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : :
Issue type        : kbbug
Solution Type     : kbfix

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