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Q182856: "Fatal Exception 0E" Error Message When Ejecting Laptop

Article: Q182856
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2.0,2.1,2.5
Operating System(s): 
Keyword(s): kberrmsg kbhw osr2 kbHardwarekbfixlist
Last Modified: 25-MAR-2002

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The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5 
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SYMPTOMS
========

If you eject a laptop computer from its docking station while it is in suspended
mode, the computer may resume, and then you may receive a "Fatal Exception Error
0E" error message on a blue screen.

CAUSE
=====

This problem can occur if all of the following conditions exist:

- A data or audio CD-ROM is in the CD-ROM drive.

- Auto insert notification is enabled for the CD-ROM drive.

- The laptop computer is docked in its docking station.

- You set the computer into suspended mode, or the computer goes into suspended
  mode automatically based on power management settings.

- You eject the computer by pressing the eject button on the docking station.

- Your computer contains an Intel Pentium II processor.

RESOLUTION
==========

To work around this problem, use the appropriate method:

- Resume the computer from suspended mode before you eject it from the docking
  station.

- Disable auto insert notification. For information about how to do so, please
  see the following article in the Microsoft Knowledge Base:

  Q126025 How to Disable Automatic CD-ROM Running and Audio CD Playing

- Configure the computer's power management settings to prevent it from
  automatically going into suspended mode.

- Remove any CD-ROMs from the CD-ROM drive when it is not in use.


STATUS
======

This problem no longer occurs in Windows 98. To resolve this problem, install
the current version of Windows. For information about the current version of
Windows, visit http://www.microsoft.com/windows.

MORE INFORMATION
================

This problem is known to occur with the following laptop computers:

- Compaq Armada 7700

- Compaq Armada 7800

Additional query words: 2.00 2.10 2.50

======================================================================
Keywords          : kberrmsg kbhw osr2 kbHardware kbfixlist
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR25 kbWin95OPKOSR210
Version           : :2.0,2.1,2.5
Issue type        : kbprb

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