KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q182754: Win98 Resource Kit Beta CD-ROM Missing \Betaonly Folder Files

Article: Q182754
Product(s): Microsoft Press
Version(s): 
Operating System(s): 
Keyword(s): 
Last Modified: 17-DEC-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- MSPRESS Microsoft Windows 98 Resource Kit Beta Release 
-------------------------------------------------------------------------------

SYMPTOMS
========

The \Betaonly folder on the "Windows 98 Resource Kit Beta Release" CD-ROM does
not contain files that are required to resolve a small number of Windows 98
support issues. The top three issues relate to Winmodem, Fax, and Exchange
e-mail client configuration for Windows 98 Beta3.

CAUSE
=====

The "Windows 98 Resource Kit Beta Release" companion CD-ROM included the Windows
98 Beta3 operating system software. However, unlike the Windows 98 Corporate
Preview Program (CPP) Beta 3 CD-ROM, the Resource Kit version omitted most of
the \Betaonly folder due to space constraints.

RESOLUTION
==========

Microsoft Press has created a supplemental CD-ROM (part number 097-0002065)
containing all \Betaonly files. This supplemental CD-ROM only contains utilities
designed to resolve the problems described in this article.


This supplemental part is available to Resource Kit owners in the United States
by calling Microsoft Press Sales at 800-MSPRESS or by e-mailing the following
information to Microsoft Press Sales:

  TO: MSPORDER@MSN.COM
  SUBJECT: Win98 ResKit Betaonly CD-ROM request
  MESSAGE BODY:
  <customer name>
  <mailing address>
  Phone: <phone number>

  Please send one complementary "Windows 98 Resource Kit Beta Release" Betaonly
  supplemental CD-ROM (part number 097-0002065) to the above address.

Outside the United States, please contact your local Microsoft Press distributor
and request the "Windows 98 Resource Kit Beta Release" Betaonly supplement (part
number 097-0002065) or e-mail MSPINPUT@MICROSOFT.COM using the same request
format listed above. Please note that international fulfillment of this beta
release supplemental CD-ROM will take extra time and is provided on a
commerically reasonable basis only.

STATUS
======

As of March 16, 1998, Microsoft Press is in the process of manufacturing the
supplemental CD-ROM mentioned above.


MORE INFORMATION
================

There are three main support issues that affect a small percent of all beta
users. These issues require the \Betaonly files to resolve:

- Winmodem modems cannot be successfully installed without the contents of the
  \Betaonly\Winmodem folder. A download patch is not available due to not
  having a functional modem.

- If a customer is upgrading over Windows 3x or Windows for Workgroups 3x,
  their Workgroup mail or Microsoft Mail will be deleted upon upgrading. The
  \Betaonly\Exchange folder is required to restore a working mail client.

  If a customer is upgrading over Windows 95, their Microsoft Exchange or
  Windows Messaging client should continue working after the upgrade. If it
  subsequently fails, the \Betaonly\Exchange folder is required to restore a
  working mail client.

- If a customer upgrades over Windows 3x or Windows for Workgroups 3x, their At
  Work Fax is deleted upon upgrading. The \Betaonly\Exchange and \Betaonly\Fax
  folders are required to restore a working Fax client.

  If a customer is upgrading over Windows 95, their Fax client should continue
  working after the upgrade. If it subsequently fails, the \Betaonly\Fax folder
  is required to restore a working Fax client.

Additional query words: Memphis mspress bookbug 1-57231-878-3

======================================================================
Keywords          :  
Technology        : kbMSPressSearch
Version           : :
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.