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Q182557: XADM: NDR Occurs When Sending To A Mailbox With Receive Limits

Article: Q182557
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s): 
Keyword(s): exc55
Last Modified: 13-FEB-2000

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

You may receive a non-delivery report (NDR) similar to the following:

  Your message did not reach some or all of the intended recipients.

     Subject:   Subject of the Message
     Sent:   3/10/98 11:40 PM

  The following recipient(s) could not be reached:

     RecipientName on 3/10/98 11:40 PM
     The recipient was unavailable to take delivery of the message
     MSEXCH:MSExchangeIS:SITENAME:SERVERNAME

CAUSE
=====

This problem can occur when you send a message to a mailbox that has receive
restrictions.

WORKAROUND
==========

Verify the Properties of the the recipient's mailbox. If there are restrictions,
the administrator can either remove or decrease the restictions; the recipient
can also be notified to clean out his/her mailbox.

To check receive restrictions, perform the following steps:

1. Start Exchange Administrator.

2. Get Properties on the mailbox to which you are sending the message.

3. Click the Limits tab to configure the Prohibit Send and Receive (K)
  restriction.

Additional query words:

======================================================================
Keywords          : exc55 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbprb

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