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Q182319: XADM: Admin.exe Dr. Watsons While Importing an Active Newsgroup

Article: Q182319
Product(s): Microsoft Exchange
Version(s): WinNT:5.0,5.5
Operating System(s): 
Keyword(s): exc55sp2fix exc5 exc55
Last Modified: 15-SEP-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

While attempting to import a new active newsgroups list, the Microsoft Exchange
Administrator program generates a Dr. Watson at 80 percent completion.

CAUSE
=====

The Exchange Administrator program finds public folders that it thinks should be
a part of the active list, and when it tries to retrieve the newsgroup name of
the folder, the name is not available and an invalid address is returned.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0. A supported fix is now available, but has not been fully
regression-tested and should be applied only to systems experiencing this
specific problem. Unless you are severely impacted by this specific problem,
Microsoft recommends that you wait for the next Service Pack that contains this
fix. Contact Microsoft Technical Support for more information.


Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.


MORE INFORMATION
================

The Exchange Administrator reads in the active list from either your newsfeed
server or from an active list. At 80 percent, the Exchange Administrator program
completes the reading of the list and begins searching for public folders that
have been designated as newsgroups. Once these folders have been found, the
Exchange Administrator program traverses the list of subfolders searching for
the folder's newsgroup name and adds it to the list of newsgroups to be
displayed.

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Keywords          : exc55sp2fix exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WinNT:5.0,5.5
Issue type        : kbbug
Solution Type     : kbfix

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