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Q182107: XADM: Store Shuts Down When Replicating Public Folders

Article: Q182107
Product(s): Microsoft Exchange
Version(s): 5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 03-APR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

When you are running Store.exe under a debugger, the information store shuts
itself down with the following stack dump information:

FramePtr  RetAddr   Param1   Param2   Param3   Function Name
0207f5b4  0052d1fb  01256274 00000000 01262b1c
STORE!StrcpyWszToWsz+0x22(0x0207F7D8, 0x02080000, 0x0052D1FB)
0207f5d0  0052d421  0207f63c 0207f5fc 0207f61c
STORE!MidszFromPrv+0xfb(0x0207F7D8, 0x0052D421, 0x0207F63C, 0x0207F5FC,
0x0207F61C, 0x0207F60C, 0x02080000)
0207f648  0052da44  00000000 0207f814 0207f89c
STORE!EcMidszFromJtab+0x1b1(0x01256A9C, 0x02080000)
0207f7b4  0052bdea  00000001 01258bec 1071cd24
STORE!EcWszFromRgmid+0xc4(0x01256A9C, 0x0052bdea, 0x00000001, 0x01256a9c)
0207f830  00490052  00310030 0045004b 004e0059
STORE!EcMchszFromFolderMessagesHeader+0x6a(0x02080000, 0x01256A9C,
0x00490052)

CAUSE
=====

When the Store replicates Public Folder information, a number that exceeds the
storage limit for a variable is passed to the memcpy function. This causes an
exception, which shuts the Store down. The stack dump will look like the Store
passed a negative number to the memcpy function.

RESOLUTION
==========

To resolve this problem, obtain the following fix or wait for the next Exchange
Server service pack.

STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server version 5.0.


A supported fix is now available, but has not been fully regression-tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.

This fix has been posted to the following Internet location:

  ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/

======================================================================
Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : 5.0
Issue type        : kbbug
Solution Type     : kbpending

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