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Q182052: SMS: Program Group Control Causes Intermittent Dr. Watson Errors

Article: Q182052
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbPGC smspgc
Last Modified: 30-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========

If clients are running Program Group Control (PGC) and have several shared
applications within a shared group, it is possible that the client will see Dr.
Watson errors when it starts up. The error is 0xc0000005.

CAUSE
=====

The cause is in the memory allocation within the Icon count routines.

STATUS
======

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. This problem has been corrected in the latest U.S. service pack for
Systems Management Server version 1.2. For information on obtaining the service
pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K

WORKAROUND
==========

To work around this problem, obtain the hotfix mentioned in the STATUS section
of this article.

Additional query words: prodsms boot boots startup

======================================================================
Keywords          : kbPGC smspgc 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbbug
Solution Type     : kbfix

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