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Q182006: FTP Service SIZE Command Leaves File Handles Open

Article: Q182006
Product(s): Internet Information Server
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): kbFAQ
Last Modified: 08-MAY-2002

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The information in this article applies to:

- Microsoft Internet Information Server version 4.0 
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SYMPTOMS
========

When you use FTP clients that call the SIZE command, Internet Information Server
(IIS) locks files on the FTP server and will not release them until IIS is
completely shut down. As a result, locked files cannot be deleted.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For
additional information, please see the following article in the Microsoft
Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


WORKAROUND
==========

To temporarily correct the problem, stop and restart IIS 4.0. You can do this
with the following two commands:

  Net stop iisadmin /y
  Net start iisadmin

This will also stop the World Wide Web Publishing Service.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Internet Information
Server version 4.0. This problem was first corrected in Windows NT 4.0 Service
Pack 4.

MORE INFORMATION
================

To install this fix, do the following:

1. Rename the existing files in the \WINNT\SYSTEM32\INETSRV folder and copy
  version 4.02.0634.

2. Stop and start the IIS Administrator service.

Additional query words:

======================================================================
Keywords          : kbFAQ 
Technology        : kbiisSearch kbiis400
Version           : winnt:4.0
Hardware          : ALPHA PPC x86
Issue type        : kbbug
Solution Type     : kbfix

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