KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q181951: XFOR: Err Msg. Installing AT&T Easylink Gateway on Connector PO

Article: Q181951
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0,5.5
Operating System(s): 
Keyword(s): kbusage
Last Modified: 02-APR-1999

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
- Microsoft Exchange Server, versions 4.0, 5.0, 5.5, Japanese version 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you are installing the AT&T Easylink gateway on the Exchange Connector
postoffice (shadow post office), the installation may fail with the following
error message:

  The Ms Mail postoffice could not be found in the destination directory.

CAUSE
=====

The installation program is searching for the Ms Mail maildata directory with
its 19 subdirectories. The shadow post office is a reduced version of the
Microsoft Mail for PC Networks and has no users. Some of the 19 subdirectories
are not included in the shadow post office.

WORKAROUND
==========

To work around this problem, do the following:

1. Create the following five empty subdirectories: CAL\, FOLDERS\, INI\, MEM\,
  and MMF\ under the Directory Exchsrvr \ CONNECT \ Maildata\.

2. Try the Setup of the AT&T gateway again; it should proceed without a
  problem.

MORE INFORMATION
================

Please refer to the Microsoft Exchange Administrator's Guide for more
information about setting up the AT&T Easylink gateway to provide service
between Microsoft Exchange Server and the AT&T system.


======================================================================
Keywords          : kbusage 
Technology        : kbHLangJapanese kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : WINDOWS:4.0,5.0,5.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.