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Q181636: XFOR: Rule For Forwarding To Internet Address Does Not Work

Article: Q181636
Product(s): Microsoft Exchange
Version(s): WINDOWS:4.0,5.0,8.0,8.01,8.02,8.03; winnt:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 19-OCT-2000

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The information in this article applies to:

- Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 
- Microsoft Exchange Windows NT client, versions 4.0, 5.0 
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03, used with:
   - the operating system: Microsoft Windows 98 
   - the operating system: Microsoft Windows 95 
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03, used with:
   - the operating system: Microsoft Windows NT 
- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

The Inbox Assistant or Rules Wizard rule for forwarding messages to Internet
addresses does not work after upgrading to Microsoft Exchange Server 5.5.

CAUSE
=====

The Exchange Server 5.5 "Automatic Replies to the Internet" option may be
disabled by default in the Internet Mail Service.

WORKAROUND
==========

Enable the "Automatic Replies to the Internet" option by performing the
following steps:

1. Open the Internet Mail Service object in the Exchange Administrator program.

2. Go to Internet Mail tab.

3. Click the Advanced options button.

4. Clear the checkbox for "Disable Automatic Replies to the Internet."

5. Stop and restart the Internet Mail Service in Control Panel Services.

MORE INFORMATION
================

This article is very effective troubleshooting Pager and Cell Phones that are
having trouble receiving E-mail sent from within a domain to the Internet using
the Outlook rules wizard.

For additional information, please see the following article in the Microsoft
Knowledge Base:

  Q176161 Exchange 5.5 will Disallow Auto Forwarding to the Internet

NOTE: Allowing Automatic Replies to the Internet can open an organization to Spam
attacks and looping messages in the Internet Mail Service. This setting should
be used with caution.

Additional query words: IMC IMS Connector rules autoreply reply forwarding outlook ol97 ol98 ol20

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Keywords          :  
Technology        : kbOutlookSearch kbExchangeSearch kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbOutlook97Search kbZNotKeyword3
Version           : WINDOWS:4.0,5.0,8.0,8.01,8.02,8.03; winnt:5.5
Issue type        : kbprb

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