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Q181053: WD97: Invalid Page Fault in Module MFC40.DLL When Quitting Word

Article: Q181053
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kb3rdparty kberrmsg kbdta word97kbfaq
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you dictate a document using IBM Voice Type, save the document and try to
quit Microsoft Word, you receive the following error:

  Winword caused an invalid page fault in module MFC40.DLL

WORKAROUND
==========

To work around this problem, follow these steps:

1. Save the document.

2. Close the document.

3. Create a new, blank Word document.

4. Quit Word.

STATUS
======

This problem occurs when you use Microsoft Word 97 and IBM Voice Type.


MORE INFORMATION
================

IBM Voice Type is manufactured by IBM, a vendor independent of Microsoft; we
make no warranty, implied or otherwise, regarding this product's performance or
reliability.

Additional query words: 8.0 8.00 voicetype hang hung crash crashed locks locked frozen freezes crashing quit quits stopped crashes auto lockup freeze break won't respond waiting near memory stops responding hangs lock up fail MFC40 DLL

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Keywords          : kb3rdparty kberrmsg kbdta word97 kbfaq
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

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