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Q180544: XADM: SMTP Display Name in Korean Displays Incorrectly

Article: Q180544
Product(s): Microsoft Exchange
Version(s): WinNT:5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 29-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

This is a problem specific to the Korean display name of SMTP messages. When an
SMTP message is replicated to public folder, the From field is displayed and
printed incorrectly. For example, original SMTP message in a public folder
displays

  From: Hong Gil Dong [gdhong@subdomain.domain]

But the replicated SMTP message is displayed as

  From: gdhong@subdomain.domain

and printed as

  From: Hong Gil Dong [gdhong@subdomain.domain] on behalf of
  gdhong@subdomain.domain

CAUSE
=====

The wrong code page is used for the display if the sender name field has names
that are not ASCII compatible.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.


A supported fix is now available, but has not been fully regression-tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.

This fix has been posted to the following Internet location:

  ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/


Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.5. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K



Additional query words: replication public
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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WinNT:5.0,5.5
Issue type        : kbbug
Solution Type     : kbfix

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