Q180434: XFOR: How to Remove, Reinstall, and Verify Dirsync Configuration
Article: Q180434
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s):
Keyword(s): exc5 exc55
Last Modified: 18-DEC-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 5.5, 5.0
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SUMMARY
=======
This article describes how to remove and reinstall the directory synchronization
(dirsync) configuration on a Microsoft Exchange Server computer that is
configured as a dirsync server and a Microsoft Mail for PC Networks computer
that is configured as a dirsync requestor. It also describes how to verify the
dirsync configuration by performing a manual dirsync.
Removing, reinstalling, and verifying the dirsync configuration may help you
resolve problems that arise when you attempt to perform directory
synchronization between the two computers. Note that you should always remove
and reinstall the configuration on both computers.
MORE INFORMATION
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Removing and Reinstalling on the Microsoft Exchange Server Computer
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To remove and reinstall the dirsync configuration on a Microsoft Exchange Server
computer that is configured as a dirsync server, follow these steps:
1. Stop the Microsoft Exchange Directory Synchronization service. To do so,
follow these steps:
a. In Control Panel, double-click Services.
b. Click the Microsoft Exchange Directory Synchronization service, click
Stop, click Yes, and then click Close.
2. Delete the dirsync server object in the Administrator program. To do so,
follow these steps:
a. Click Start, point to Programs, point to Microsoft Exchange, and then
click Microsoft Exchange Administrator.
b. In the left pane, click Connections under the appropriate Microsoft
Exchange Server site. In the right pane, click the dirsync server object,
click Delete on the Edit menu, and then click Yes.
NOTE: Before you delete the dirsync server object, you must delete any
requestor objects under it.
3. Delete the $System recipient. To do so, click Recipients under the
appropriate Microsoft Exchange Server site in the left pane of the
Administrator window. In the right pane, click the $System recipient, click
Delete on the Edit menu, and then click Yes.
NOTE: The $System recipient is a hidden, custom recipient. To view this
recipient in the Administrator program, verify that All and Hidden Recipients
are selected on the View menu.
4. Copy all the files in the Exchsrvr\Dxadata folder to a temporary folder.
5. Create a new dirsync server object. To do so, follow these steps:
a. In the Administrator program, point to New Other on the File menu, and
then click Dirsync Server.
b. Enter the appropriate information, and then click OK.
6. Enable maximum logging for dirsync. To do so, follow these steps:
a. In the Administrator program, click the appropriate server in the left
pane. In the right pane, click Directory Synchronization, and then click
Properties on the File menu.
b. Click the Diagnostics Logging tab, click MSExchangeDX in the list of
categories, click Maximum, and then click OK.
7. Save the contents of the application log, and then clear all events from the
log. To do so, follow these steps:
a. Click Start, point to Programs, point to Administrative Tools (Common),
and then click Event Viewer.
b. On the Log menu, click Application.
c. On the Log menu, click Save As, type a file name in the File Name box, and
then click Save.
d. On the Log menu, click Clear All Events, click No, and then click Yes.
e. On the Log menu, click Exit.
8. Start the Microsoft Exchange Directory Synchronization service. To do so,
follow these steps:
a. In Control Panel, double-click Services.
b. Click the Microsoft Exchange Directory Synchronization service, click
Start, and then click Close.
Removing and Reinstalling on the Microsoft Mail for PC Networks Computer
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To remove and reinstall the dirsync configuration on a Microsoft Mail for PC
Networks computer that is configured as a dirsync requestor, follow these
steps:
1. Reset the dirsync numbers. To do so, type the following command at a command
prompt, and then press ENTER:
listds admin -p<password> -d<drive> -r -z
where <password> is the password for the Admin account and <drive>
is the network drive that is mapped to the Microsoft Mail postoffice.
2. Use the Microsoft Mail administrator program to perform a full export. To do
so, start the administrator program, select Config, select DirSync, select
Requestor, and then select Export.
3. Reset the dirsync mailbags. To do so, type the following commands at a
command prompt, pressing ENTER after each command:
cd exchsrvr\connect\msmcon\maildata\mbg
ren system.mbg system.old
ren inqueue.mbg inqueue.old
cd exchsrvr\connect\msmcon\maildata\key
ren system.key system.old
ren inqueue.key inqueue.old
debug system.key
At the Debug prompt, type the following commands, pressing ENTER after each
command:
-rcx
CX 0000
:230
-f100,32f,0
-w
-q
Type the following commands at the command prompt, pressing ENTER after each
command:
copy system.key inqueue.key
cd exchsrvr\connect\msmcon\maildata\mbg
type nul > inqueue.mbg
type nul > system.mbg
Verifying the Dirsync Configuration
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To verify the dirsync configuration, perform a manual dirsync. For information
about how to do so, please see the following article in the Microsoft Knowledge
Base:
Q147464 XFOR: Manual Dirsync with Exchange Server as Dirsync Server
Additional query words:
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Keywords : exc5 exc55
Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version : winnt:5.0,5.5
Issue type : kbhowto
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