KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q180065: Err Msg: Error 709: Try Changing Your Password Again. If You…

Article: Q180065
Product(s): Windows for Workgroups and Windows NT Networking Issues
Version(s): WINDOWS:95; winnt:4.0
Operating System(s): 
Keyword(s): kbinterop kbnetwork
Last Modified: 09-AUG-2001

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
- Microsoft Windows 95 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you attempt to change your domain password from your Windows 95 Dial- Up
Networking (DUN) client, the following error message may be displayed:

  Error 709: Try changing your password again. If you still get this message,
  report it to your system administrator

CAUSE
=====

This behavior can occur when you are connected to a Windows NT 4.0 Remote Access
Service (RAS) server.


RESOLUTION
==========

To resolve this problem, contact Microsoft Technical Support to obtain the
following fix, or wait for the next Windows NT service pack.

This fix should have the following time stamp:

  01/22/98  03:25PM                27,408 Raschap.dll (Intel)
  01/22/98  03:22PM                45,328 Raschap.dll (Alpha)

NOTE: Service Pack 3 must be applied to Windows NT 4.0 prior to applying this
fix.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0.


A supported fix is now available, but has not been fully regression tested and
should be applied only to systems experiencing this specific problem. Unless you
are severely impacted by this specific problem, Microsoft recommends that you
wait for the next service pack that contains this fix. Contact Microsoft
Technical Support for more information.


Additional query words: log on logon

======================================================================
Keywords          : kbinterop kbnetwork 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbWin95search kbZNotKeyword3
Version           : WINDOWS:95; winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.