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Q180023: WD97: Some Menu Commands Unavailable (Document Protection)

Article: Q180023
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): word97
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

Under certain conditions, you may be unable to access all of the commands in
Word, or you may be unable to move the insertion point to certain areas of the
document.

NOTE: Unavailable menu commands appear grayed or dimmed on the Word menus.
Keyboard commands that edit or format text and graphics are also unavailable.

CAUSE
=====

This problem may occur if document protection is enabled. The "More Information"
section of this document lists commands that are unavailable when document
protection is enabled.

NOTE: It is possible to customize all of the menus, keyboard commands, and so
forth, with AutoNew macros. Also, add-in products (such as Microsoft Internet
Explorer or Microsoft Bookshelf) modify menu choices.

Customization may also produce the behavior described in the "Symptoms" section
of this article.

WORKAROUND
==========

To gain access to all of the menu commands and areas of a document, unprotect
the document.

To unprotect a document, click Unprotect Document on the Tools menu.

MORE INFORMATION
================

To protect a Word document for Tracked Changes, Comments, or Forms, follow these
steps:

1. On the Tools menu, click Protect Document.

2. Click either Tracked Changes, Comments, or Forms, and then click OK.

The following lists which commands are unavailable when your document is
protected:

Protected for Forms in a Protected Section
------------------------------------------

  Menu           Unavailable
  ------------------------------------------------------------------------

  File           Page Setup

                 NOTE: Properties is available; however, you cannot make
                 changes to the document properties as they are
                 unavailable.

  Edit           All commands are unavailable except Cut, Copy, Paste,
                 Clear, Go To.

  View           Outline, Master Document, Header And Footer, Footnotes,
                 Comments

  Insert         All commands are unavailable except AutoText, Picture

  Format         All commands are unavailable except Background

                 NOTE: Background is available; however, the options under
                 Background are not available.

  Tools          All commands are unavailable except Language,
                 AutoCorrect, Track Changes, Unprotect Document, Macro,
                 Options

  Table          All commands are unavailable except Hide/Show Gridlines

Protected for Forms in an Unprotected Section
---------------------------------------------

  Menu           Unavailable
  -----------------------------------------------------------------------

  File           Page Setup

                 NOTE: Properties is available; however, you cannot make
                 changes to the document properties as they are
                 unavailable.

  Edit           All commands are unavailable except Repeat, Paste,
                 Paste Special, Clear, Find, Replace, Go To

  View           Outline, Master Document, Header And Footer, Footnotes,
                 Comments

  Insert         Page Numbers, Comment, Footnote, Caption,
                 Cross-Reference, Index And Tables, Text Box, Bookmark

  Format         Bullets And Numbering, Borders And Shading, Drop Cap,
                 Text Direction, AutoFormat, Style Gallery,
                 Format AutoShape/Picture

                 NOTE: Background is available, however the options under
                 Background are not available.

  Tools          Word Count, AutoSummarize, Merge Documents, Mail Merge,
                 Envelopes And Labels, Letter Wizard, Templates And
                 Add-Ins, Customize

  Table          All commands are available as in a normal Word document.
                 If no table is selected in the unprotected section, then
                 only Insert Table, Formula, and Hide/Show Gridlines are
                 available.

                 If a table is selected in an unprotected section, then
                 all commands are available except Draw Table and Sort.

Protected for Tracked Changes
-----------------------------

  Menu           Unavailable
  -----------------------------------------------------------------------

  File           All commands are available

                 NOTE: Properties is available; however, you cannot make
                 changes to the document properties as they are
                 unavailable.

  Edit           Paste As Hyperlink, Links

  View           Footnotes, Comments

  Insert         All commands are available

  Format         Text Direction

  Tools          All commands are available

  Table          If no table is selected, then only Draw Table, Insert
                 Table, Sort, Formula, Hide/Show Gridlines are available.

                 If a table is selected, then all commands are available.

Protected for Comments
----------------------

  Menu           Unavailable
  -----------------------------------------------------------------------

  File           Page Setup

                 NOTE: Properties is available; however, you cannot make
                 changes to the document properties as they are
                 unavailable.

  Edit           All commands are unavailable except Repeat, Copy,
                 Select All, Find, Replace, Go To

  View           Footnotes, Comments

  Insert         All commands are unavailable except AutoText, Comment,
                 Picture

  Format         All commands are unavailable except Background

                 NOTE: Background is available; however, the options under
                 Background are not available.

  Tools          Spelling And Grammar, Word Count, AutoSummarize, Mail
                 Merge, Envelopes And Labels, Letter Wizard

  Table          If no table is selected, then only Hide/Show Gridlines
                 is available.

                 If a table is selected, then all commands are unavailable
                 except Select Row, Select Column, Select Table, Headings,
                 Hide/Show Gridlines

Additional query words: dim dimmed grey greyed gray grayed out not available disabled

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Keywords          : word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

=============================================================================

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