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Q179980: XFOR: DBCS Messages Not Migrated Correctly from GroupWise

Article: Q179980
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.5
Operating System(s): 
Keyword(s): 
Last Modified: 28-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When you migrate messages that were created using a double-byte character set
(DBCS) from Novell GroupWise, the messages may not be displayed properly when
you open them in an e-mail client after the migration.

CAUSE
=====

When you migrate messages from GroupWise, the messages are converted to Rich
Text Format (RTF) before they are migrated to the Microsoft Exchange Server
computer. Messages that contain DBCS characters may not be converted correctly.
Therefore, they may not be displayed properly when you open them in an e-mail
client.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


MORE INFORMATION
================

GroupWise is manufactured by Novell, a vendor independent of Microsoft; we make
no warranty, implied or otherwise, regarding this product's performance or
reliability.

Additional query words: japanese japan

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Keywords          :  
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WINDOWS:5.5
Issue type        : kbbug
Solution Type     : kbfix

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