Q179883: WD97: Error Saving Document in Word 6.0/95 Format

Article: Q179883
Product(s): Word 97 for Windows
Version(s): WINDOWS:
Operating System(s): 
Keyword(s): kbdta kbconversion word97
Last Modified: 29-JAN-2002

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

When you attempt to save a Word 6.0/95 document in Word 97, you may receive the
following error messages:

  Word failed reading from this file (AutoRecovery save of file_name.asd).
  Please restore the network connection or replace the floppy disk and retry.

-and-

  There is not enough memory or disk space to convert this document.

-and-

  Word has lost data due to a bad network connection or missing floppy.
  Documents relying on this data are going to be saved and then closed.

The Word document is then deleted and the text of the document is saved in a file
named "Rescued Document.txt" in the folder that contained the original Word
document.

RESOLUTION
==========

To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows.
This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the
Microsoft Knowledge Base:

  Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2

Additional query words: save autosave autorecover error message

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Keywords          : kbdta kbconversion word97 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbfix

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