Q179560: SMS: Remote Control Fails to Bring Up the Quick Viewer Window

Article: Q179560
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbsmsAdmin smsadmin
Last Modified: 24-JUL-2001

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The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
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SUMMARY
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When attempting to start a Remote Control session with a Windows NT Server from
the Systems Management Server Administrator program, you may see the Current
Status change from "Viewing" to "Done" without ever bringing up the Quick
Windows Viewer.

MORE INFORMATION
================

To work around this problem, stop and restart the Systems Management Server
Remote Control Agent Service on the Windows NT Server client computer.

Additional query words: prodsms

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Keywords          : kbsmsAdmin smsadmin 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Issue type        : kbprb

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