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Q179550: Installing a Certificate in IIS May Result in Bad Password Error

Article: Q179550
Product(s): Microsoft Windows NT
Version(s): winnt:3.0,4.0 SP3
Operating System(s): 
Keyword(s): 
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 SP3 
- Microsoft Internet Information Server 3.0 
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SYMPTOMS
========

When you try to install a certificate with Key Manager, you may receive the
following error message:

  Bad password


CAUSE
=====

This error may occur when the Request File is not properly formatted.

RESOLUTION
==========

To resolve this problem, obtain an updated version of Schannel.dll. For more
information, please see the following article in the Microsoft Knowledge Base:

  Q148427 : Generic SSL (PCT/TLS) Updates for IIS and MS Internet Products

STATUS
======

Microsoft has confirmed this to be a problem with Microsoft Internet Information
Server version 3.0.

MORE INFORMATION
================

For more information, please see the following articles in the Microsoft
Knowledge Base:

  Q159001 : Access Violation Importing Key/Certificate into Key Manager

  Q164627 : SGC-Enabled Clients Have Trouble Connecting to SGC-Enabled IIS

  Q171084 : How to Install a Certificate

  Q172421 : Verisign Certificate Password Not Accepted in Key Manager

Additional query words: 4.00 sp3 iis international banking ie internet explorer

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400sp3 kbWinNTS400search kbiisSearch kbiis300
Version           : winnt:3.0,4.0 SP3
Issue type        : kbprb

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