Q179484: Cannot Update the List of MSN 2.5 Access Telephone Numbers

Article: Q179484
Product(s): The Microsoft Network
Version(s): WINDOWS:2.5
Operating System(s): 
Keyword(s): kbenv kbmsn
Last Modified: 10-OCT-1999

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The information in this article applies to:

- The Microsoft Network version 2.5 
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SYMPTOMS
========

When you run Signup.exe or change connection settings for MSN, The Microsoft
Network, the list of MSN access telephone numbers may not be updated.

CAUSE
=====

This behavior can occur if the Msn.cms file contains an incorrect entry.

RESOLUTION
==========

To resolve this behavior, follow these steps:

1. Click Start, point to Find, and then click Files Or Folders.

2. In the Named box, type "msn.cms" (without quotation marks), and then click
  Find Now.

3. Double-click the Msn.cms file.

4. In the "Choose the program you want to use" box, double-click Notepad.

5. In the [Connection Manager] section of the file, change the "Version=" line
  to read:

  "Version=0" (without the quotation marks)

6. On the File menu, click Save.

7. Quit Notepad.

8. Close the Find: Files Named Msn.cms dialog box.

9. Click Start, and then click MSN or The Microsoft Network. The list of access
  telephone numbers is automatically updated after the connection is idle for
  45 seconds.

MORE INFORMATION
================

For additional information about how to update your phone book, please see the
following articles in the Microsoft Knowledge Base:

  Q140523 How to Update Phone Number List for MSN and the Internet

  Q149547 Phonebook Automatically Updated with MSN 1.3 or Higher

Additional query words: msnet msnetwork sign up sign-up

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Keywords          : kbenv kbmsn 
Technology        : kbMSNSearch kbMSN250
Version           : WINDOWS:2.5

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