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Q179310: WD97: Word May Error/Quit During Grammar Check of Long Sentence

Article: Q179310
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): kbfile kbdta kbproofkbfaq
Last Modified: 14-NOV-2000

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The information in this article applies to:

- Microsoft Word 97 for Windows 
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SYMPTOMS
========

Under extremely rare circumstances, when you type a long, complex sentence, Word
may unexpectedly quit and you will not be prompted to save any open documents,
or you may receive one of the following error messages:

  Winword caused an Invalid Page Fault in module MSGREN32.dll at
  <address>

-or-

  There was an unexpected error in the grammar checker. Word cannot complete
  the grammar check.

CAUSE
=====

This problem occurs when the grammar checker attempts to evaluate a long,
complex sentence that includes several conjunctions such as "or" and "and" along
with at least one preposition such as "of," "to," "by," or "from."


WORKAROUND
==========

To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).
NOTE: The Microsoft Office 97 SR-2 Patch requires that you first install SR-1.


Working Around This Problem If You Are Unable to Obtain SR-2
------------------------------------------------------------

To temporarily work around this problem, disable the grammar checker in Word. To
do this, follow these steps:

1. On the Tools menu, click Options, and select the Spelling & Grammar tab.

2. Click to clear the Check Grammar As You Type and Check Grammar With Spelling
  check boxes.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

MORE INFORMATION
================

For additional information, please see the following article(s) in the Microsoft
Knowledge Base:

  Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2

  Q172475 OFF97: How to Obtain and Install MS Office 97 SR-1

Additional query words: landlord hang crash bomb lock up freeze legal law pleading brief lawyer tenant ipf

======================================================================
Keywords          : kbfile kbdta kbproof kbfaq
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbbug
Solution Type     : kbfix

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