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Q179267: FP97: 32-bit TCP/IP Missing Error After Installing Winsock 2.0

Article: Q179267
Product(s): Word Front Page
Version(s): 
Operating System(s): 
Keyword(s): kbdta
Last Modified: 26-SEP-2001

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The information in this article applies to:

- Microsoft FrontPage 97 for Windows 
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For a Microsoft FrontPage 98 version of this article, see Q194347.

SYMPTOMS
========

When you attempt to start FrontPage, you may see the following error message:

  FrontPage requires 32-bit TCP/IP networking. You do not have 32-bit
  TCP/IP networking installed. Would you like to see help on how to
  install it?

CAUSE
=====

This message appears after you install Windows Sockets (Winsock) 2.0 because
FrontPage may not detect that you have TCP/IP installed if a dynamic host
configuration protocol (DHCP) server is not available. If you are connected to
the network, and a DHCP server is available, FrontPage will operate normally.

RESOLUTION
==========

To resolve this behavior, restore Windows Sockets 1.1 and then install the
Windows Sockets 2.0 update. To do this, follow these steps:

1. Restore Windows Sockets 1.1. a. On the Windows Start menu, click Run. b. In
  the Open box, type the following command
  C:\<windir>\ws2bakup\ws2bakup.bat where <windir> is the folder in
  which you installed Windows. NOTE: If you receive a message indicating a
  sharing violation has occurred, press the A key to stop running this command.
  Repeat this step until the batch file has finished running and then follow
  these steps: 1) On the Windows Start menu, click Shutdown. 2) Click "Restart
  the Computer in MS-DOS Mode" and then click OK. 3) At the command prompt,
  type "c:\<windir>\ws2bakup\ws2bakup.bat" (without the quotation marks)
  and press ENTER. NOTE: If you receive an error message while updating the
  registry, ignore the error. 4) Type "exit" (without the quotation marks).
  Windows will restart.

2. Download the Ws2setup.exe file from the following Microsoft World Wide Web
  site:
  http://www.microsoft.com/Windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/W95Sockets2/ReleaseNotes/ReleaseNotes.asp
  Note in which folder you saved the Ws2setup.exe file.

3. On the Windows Start menu, click Run.

4. In the Open box, type the following command <path>\ws2setup.exe where
  <path> is the folder in which you saved the Ws2setup.exe file when you
  downloaded it. Click OK.

5. When the Windows Sockets 2 Setup program has finished running, restart the
  computer. To do this, follow these steps: a. On the Windows Start menu, click
  Shutdown. b. In the Shut Down Windows dialog box, click Restart and then
  click OK. After the computer restarts, the Windows Sockets 2 installation
  will be finished and you will be able to run FrontPage.

NOTE: This error may also occur on a Windows NT system. If you still have a
problem after following the procedure in the "Resolution" section of this
article, please see the following article in the Microsoft Knowledge Base:
http://support.microsoft.com/support/kb/articles/q151/2/37.asp


MORE INFORMATION
================

Winsock 2.0 is installed with Microsoft Personal Web Server 4.0 for Windows 95.
It is also recommended that you install Winsock 2.0 for use with Dial Up
Networking 1.2.

For more information about the Windows Sockets 2 update, please see the "Windows
Sockets 2 for Windows 95 Release Notes" document at the following Microsoft
World Wide Web site:

http://www.microsoft.com/Windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/W95Sockets2/ReleaseNotes/ReleaseNotes.asp

NOTE: The version of Wsock32.dll that corrects this behavior is version 2.0 and
the modified date of the file is September 15, 1997.



Additional query words: 97 iis mspws tcp ip dialup dial-up wsock32.dll wsock 32bit 32-bit 32 bit

======================================================================
Keywords          : kbdta 
Technology        : kbFrontPageSearch kbFrontPage97 kbZNotKeyword2 kbFrontPage97Search
Version           : :
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbfix

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