KnowledgeBase Archive

An Archive of Early Microsoft KnowledgeBase Articles

View on GitHub

Q179256: WD97: Word Mail Merge Hangs Using Access Parameter Query

Article: Q179256
Product(s): Word 97 for Windows
Version(s): WINDOWS:97
Operating System(s): 
Keyword(s): word97 kbmerge
Last Modified: 14-NOV-2000

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Word 97 for Windows 
-------------------------------------------------------------------------------

SYMPTOMS
========

Word may appear to stop responding when you do a mail merge using a Microsoft
Access parameter query.

NOTE: A Microsoft Access parameter query prompts you to enter certain criteria
each time the query runs.

CAUSE
=====

This behavior occurs because Word is waiting for you to type information into
the Microsoft Access parameter query input box.

WORKAROUND
==========

Press ALT+TAB to switch to the Microsoft Access parameter query input box, type
the required text, and then click OK.

NOTE: If you save your mail merge main document as a template, and then create a
new document based on the template, the Microsoft Access parameter query will
prompt you without requiring you to press ALT+TAB.

MORE INFORMATION
================

For additional information, please see the following articles in the Microsoft
Knowledge Base:

  Q155487 WD: Mail Merge Using a Microsoft Access Parameter Query

  Q110653 WD: Queries Tab Not Available When Using Access via ODBC

Additional query words:

======================================================================
Keywords          : word97 kbmerge 
Technology        : kbWordSearch kbWord97 kbWord97Search kbZNotKeyword2
Version           : WINDOWS:97
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.