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Q179152: XFOR: Mail Retrieved w/ POP3 Client Shows in SJIS Not JIS

Article: Q179152
Product(s): Microsoft Exchange
Version(s): WINDOWS:5.0
Operating System(s): 
Keyword(s): kbusage
Last Modified: 22-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.0 
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SYMPTOMS
========

This problem occurs with the Japanese version of Microsoft Exchange Server.
Messages originally composed using a Japanese double-byte character set (DBCS)
and then retrieved from an Exchange Server using a POP3 mail client such as
Outlook Express are displayed incorrectly or in an unreadable format. The
character set is being converted incorrectly from JIS to SJIS.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.0. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


MORE INFORMATION
================

NOTE: This problem only occurs when you use the Japanese version of Exchange
Server version 5.0 installed on Japanese Windows NT Server version 4.0 and you
retrieve mail with the Japanese Outlook Express client.

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Keywords          : kbusage 
Technology        : kbExchangeSearch kbExchange500 kbZNotKeyword2
Version           : WINDOWS:5.0
Issue type        : kbbug
Solution Type     : kbfix

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