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Q179130: Universal Serial Bus-Equipped Computer May Hang on Resume

Article: Q179130
Product(s): Microsoft Windows 95.x Retail Product
Version(s): 2.1
Operating System(s): 
Keyword(s): kbenv kbhw osr2 kbHardwarekbfixlist
Last Modified: 25-MAR-2002

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The information in this article applies to:

- Microsoft Windows 95 OEM Service Release, version 2.1 
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SYMPTOMS
========

When you try to resume a suspended computer that has a Universal Serial Bus
(USB) port, your computer may stop responding (hang).

For example, the computer may hang in the following situations:

- The computer is equipped with a Sleep button, and you use the Sleep button to
  suspend the computer and then resume it shortly afterward.

- The computer switches to suspended or "sleeping" mode automatically after a
  period of inactivity, and you use the Sleep button to resume or "awaken" the
  computer.


RESOLUTION
==========


STATUS
======

This problem no longer occurs in Windows 98. To resolve this problem, install
the current version of Windows. For information about the current version of
Windows, visit http://www.microsoft.com/windows.

Additional query words:

======================================================================
Keywords          : kbenv kbhw osr2 kbHardware kbfixlist
Technology        : kbWin95search kbOPKSearch kbWin95OPKOSR210
Version           : :2.1

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