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Q179107: STOP 0x0000000A in Raspptpe.sys on a Windows NT PPTP Server

Article: Q179107
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbWinNT400sp4fix
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
- Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0 
- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
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SYMPTOMS
========

You may experience a STOP 0x0000000A in Raspptpe.sys on a Point-to-Point
Tunneling Protocol (PPTP) server running Windows NT while PPTP clients are
connecting.


CAUSE
=====

The problem can be caused by an improperly formatted PPTP control packet from a
PPTP client.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


PPTP-fix has been superseded by PPTP3-fix. For your convenience, the English
version of this post-SP3 hotfix has been posted to the following Internet
location. However, Microsoft recommends that you install Windows NT 4.0 Service
Pack 4 to correct this problem.

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/pptp3-fix/

You can find the original hotfix at the following Microsoft ftp site:

  ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/archive/pptp-fix/

WARNING: If you install the original (archived) version of this hotfix AFTER you
apply the later version, your system may become unusable. Microsoft does not
recommend you install the original hotfix after applying the later version.

STATUS
======

Microsoft has confirmed this problem could result in some degree of security
vulnerability in Windows NT version 4.0. This problem was first corrected in
Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server
Edition Service Pack 4.


Additional query words: 4.00
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Keywords          : kbWinNT400sp4fix 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch kbAudDeveloper kbRRASNTSearch kbRRASNT400
Version           : WinNT:4.0
Issue type        : kbbug
Solution Type     : kbfix

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