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Q178939: XADM: Language Not Maintained with Cyrillic (KOI8-R) Messages

Article: Q178939
Product(s): Microsoft Exchange
Version(s): WinNT:5.0,5.5
Operating System(s): 
Keyword(s): 
Last Modified: 22-MAR-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5 
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SYMPTOMS
========

When you send a message written in a Cyrillic (KOI8-R) language, and then
another person receives the message, the properties for the message may indicate
that a different language was used. This problem frequently occurs when
Microsoft Internet Explorer 4.0 is installed on the Microsoft Exchange Server
computer.

CAUSE
=====

Microsoft Exchange Server does not properly handle messages written in Cyrillic
(KOI8-R) languages. The Cyrillic (KOI8-R) character set is installed by
Microsoft Internet Explorer 4.0.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.0.

This problem has been corrected in the latest U.S. Service Pack for Microsoft
Exchange Server version 5.0. For information on obtaining the Service Pack,
query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


Microsoft has confirmed this to be a problem in Microsoft Exchange Server version
5.5. This problem has been corrected in the latest U.S. Service Pack for
Microsoft Exchange Server version 5.5. For information on obtaining the Service
Pack, query on the following word in the Microsoft Knowledge Base (without the
spaces):

  S E R V P A C K


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Keywords          :  
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version           : WinNT:5.0,5.5
Issue type        : kbbug
Solution Type     : kbfix

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