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Q178556: Seagate Tape Will Not Autoeject After NTBackup Finishes

Article: Q178556
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): kbsetup
Last Modified: 09-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Workstation version 4.0 
- Microsoft Windows NT Server version 4.0 
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SYMPTOMS
========

After you install Service Pack 3 on a system running Windows NT 4.0 and having a
Seagate TR4 tape drive (model CTT8000-A), the tape does not Autoeject after
finishing the backup. This function works fine with Service Pack 1 and Service
Pack 2.

NOTE: The CTT8000-A is an Atapi device and connects to the floppy drive.

CAUSE
=====

The problem is within NTBackup in Service Pack 3.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.
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Keywords          : kbsetup 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbbug

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