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Q178542: Age of Empires: Clicking Diplomacy Button Hangs Computer

Article: Q178542
Product(s): Microsoft Home Games
Version(s): WINDOWS:1.0
Operating System(s): 
Keyword(s): kbdisplay kbenv aoe kbimu
Last Modified: 08-NOV-2001

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The information in this article applies to:

- Microsoft Age of Empires, version 1.0 
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SYMPTOMS
========

When you click the Diplomacy button while you are playing Microsoft Age of
Empires, your computer may stop responding (hang).

RESOLUTION
==========

You may be able to resolve this issue by reducing the graphics hardware
acceleration. To do so, use the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. On the Performance tab, click Graphics.

4. Move the Hardware Acceleration slider until it is one notch to the right of
  None (the Basic acceleration setting).

5. Click OK, and then click Close.

6. When you are prompted to restart the computer, click Yes.

If these steps resolve the issue, repeat these steps to increase the graphics
hardware acceleration by moving the Hardware Acceleration slider one notch to
the right (the Most acceleration setting) in step 4. If the problem returns,
move the slider back to the Basic acceleration setting.


Additional query words: 1.00 rise of rome expansion pack aoe ages ageofempires crash freeze lock shutdown shut down

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Keywords          : kbdisplay kbenv aoe kbimu 
Technology        : kbHomeProdSearch kbAOE kbGamesSearch kbZNotKeyword kbAOESearch
Version           : WINDOWS:1.0
Issue type        : kbprb

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